eufy Security SmartDrop Smart Delivery Box App Notifications Built-in camera

Description

eufy Security, SmartDrop, Smart Delivery Box, App Notifications for Deliveries, Remote Control,
24/7 Package Protection, Works with All Couriers
Product Details
Receive Packages Anytime:
Secure your deliveries regardless if you're home or out and about. Whether you’ve just stepped out, can’t get to the door, or are on vacation, SmartDrop will be waiting for you with your packages safe and sound.
Round-the-Clock Protection:
SmartDrop’s sturdy, all-metal body will protect your parcels 24/7 from porch pirates and the elements, so you can say goodbye to weather-damaged and missing packages.
You've Got Mail:
Get a notification and watch every package delivery with a 1080p HD camera right from your phone in real time, or watch the recording later. You can even talk to the courier via two-way audio or check how many deliveries you’ve received while you’ve been gone.
Works with All Couriers:
As a courier approaches, SmartDrop will guide them to leave a package quickly and easily. The courier can press the open button to leave a package if SmartDrop is empty. If there is already a package, the courier can use the PIN you’ve generated.
Easy to Install:
Quickly and easily assemble SmartDrop, and connect it to the eufy Security app in minutes. For added security, bolt SmartDrop down to the floor on your porch.
Battery-Powered Security:
The 10,000mAh battery powers SmartDrop day and night so you can retrieve your package whenever it’s most convenient for you. When the battery is running low, take it out to charge, or use the 5.5mm x 2.1mm plug 12V DC power supply (adapter not included).
Keep Your Packages Dry:
An IP65 rating ensures that your SmartDrop will be able to keep your deliveries safe from Mother Nature. No more rain-soaked and ruined boxes waiting for you when you get home.
Multiple Ways to Open:
Press to open or use a PIN. You can also open SmartDrop remotely on the app or with a traditional key.
Works with Voice Control:
Ask to view the live stream with the Google Assistant or Alexa.
What's in Box
1x SmartDrop, 1x USB Charging Cable, 1x Battery Pack, 2x Gas Strut, 2x Key, 4x Foot Bumper Pads
FAQ
How does SmartDrop work for deliveries?
While SmartDrop is empty, couriers can just press the Open button to make a delivery in seconds. When it is not empty, couriers can open SmartDrop via a PIN included on the address label by the user. During a delivery, users will receive a notification and can check the recording for peace of mind. Users can then use their Master PIN to retrieve the package from SmartDrop later.
Will couriers use the SmartDrop?
Yes, most couriers are willing to spend a few seconds to protect their customers’ packages. Check out videos of couriers using SmartDrop on YouTube.
What is SmartDrop made of? And what are the weight and dimensions?
SmartDrop is made of carbon steel and weights up to 44lbs. The exterior dimensions are 27.5“H x 21.6”L x 21.6”W and the interior dimensions are 25.0”H x 18.3”L x 17.7”W.
Can porch pirates steal SmartDrop?
No, SmartDrop weighs up to 44 lb and can be bolted down to the ground. The camera will also start recording when someone approaches, and you will receive the video via the app.
Does SmartDrop support AI?
Yes, it supports AI human-detection, which differentiates between people and other objects.
Does SmartDrop support wired power?
Yes, SmartDrop can be connected to a 5.5mm x 2.1mm plug 12V DC power supply (adapter and cable not included).
Does SmartDrop support Apple Homekit?
No, SmartDrop supports Amazon Alexa and the Google Assistant, but doesn’t currently support HomeKit.
Built to Last
SmartDrop can withstand extreme weather conditions and keep your packages safe and dry with a sophisticated water diversion system.
Tough and Robust
Made from cold-rolled carbon steel, SmartDrop's rugged structure boasts an anti-corrosion and waterproof coating for extra durability.
Easy to Install
Porch pirates can't get away with this one. For added security, SmartDrop can be bolted down on the ground after assembly and setup on the eufy Security app.
Shipping Policy
Payment Policy
Returns Policy
About eufy
All products will be checked carefully and packed in good condition before shipping.
Item will be shipped within 3 business day after the payment has been received. --If you buy more than 3 items and your shipping address is in PUERTO RICO, Please kindly request the total invoice before making the payment or we may ask extra payment before sending your order. Because USPS charge more shipping fees for boxes to Puerto Rico.
Shipping Service
Delivery Time
Delivery Weight Range
First Class
3-7 Business Days
<1lbs
Priority Mail
2-5 Business Days
1lbs<*<4lbs
Fedex Ground
3-7 Business Days
>4lbs
We gladly accept payment methods eBay approved.
Please make sure to submit the eBay item number with your payment. If you have any special requirements or requests, please contact via eBay message.
30-day money-back guarantee for any reason.
For 30 days after the date of purchase, return your undamaged eufy product and receive a full refund for ANY reason.
12-24 months warranty for quality-related issues
(see as description).
For purchases under warranty , we take care of all quality-related issues with a REPLACEMENT. Reminder: Be sure to use your product as directed.
Free user support
Not sure how to get your eufy product to work properly, Contact our world-class, friendly support team for quick solutions.
Limitations
Our returns and exchange service is limited to all purchases made from eufy_official_store. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of eufy products is prohibited.)
Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.
If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
Friendly reminder
When contacting us for help, be sure to have your eufy product handy for troubleshooting!
In the event our exchange policy changes, we'll be sure to update this page.
Contact us
Email: send us message via eBay
Traditional accessories market has been all about price. That is, cheaper, cheaper and even cheaper...
At Anker we take a different approach to the market. We do not play the cheapest game. Instead, we partner with top-notch manufacturers, use best parts, perform stringent quality control, all to deliver real long-lasting products to our customers, while still at a great price.
On top of the high quality, we also stand behind our products to provide great service. Our products may fail 1 in 1000, but our service will not. All together, we strive to provide the best products and an amazing online shopping experience to every customer.
Please notice that our
guaranteed  warranty is valid only for the products purchased through our authorized reseller. Any products sold by eufy could get our promised service:
30-Day Money-Back Guarantee for Any Reason.
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including return shipping costs.
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